We were forced to send a groomsmen to fetch more and they finally found more soft drinks after they acted like it was an inconvenience to them. Although we paid for open bar, within an hour they ran out of coke, sprite and limes. When my mom finally found someone on property she was extremely rude and lied to our faces and tried saying she was so busy serving the groomsmen when in fact they hadn’t gotten their pre service either. The day of our wedding no one was there to greet us, I was stressed and had to send my mother to find someone to serve our pre service mimosas and beer. The venue, the staff, the accommodations! □ If you’re looking for a romantic wedding venue in the Texas hill country, this is the perfect place!! Read MoreĮre nobodies to them. In-house catering?! The food was SO GOOD!! We had beef and chicken fajitas and I wish I ate more haha! I seriously could go on and on about how amazing Hidden Falls is. Champagne for cute photos and to get your nerves out! We rented the Treehouse for rehearsal dinner and the night of the wedding! I’m SO happy we rented it because our guests RAVED about it! We had a killer after party there too! □ We also rented all of the casitas which were so convenient for everyone.īrides, the bridal suite was to die for! You will feel like a Princess I’m telling you! Lots of room to spread out for hair and makeup. Any questions I had Tawny, Samantha and the rest of the team answered very quickly! I pretty much used all of their recommended vendors and they were amazing. The planning process was extremely easy and smooth. Read MoreĪterfalls! Don’t even get me started on the hundred year old oak trees throughout the property, absolutely stunning! I don’t typically write reviews, however, I would have liked to know before we booked. The price however is entirely too much for the level of service you will receive and stress you will have, in my opinion. Her email response during our honeymoon was to express how happy she was that the venue could extend our rehearsal time and no remedy-we were blamed instead.Īgain, we had a wedding and it did look beautiful. We had a call with the manager the day after to discuss what happened on rehearsal, day-of, and in the planning. The chargers (gold) were chipped, some napkins were not the cleanest, and timing remained an issue throughout the day. We ended up renting a large casita for the girls to get ready in time.Īll this aside, the day went alright. You do not get access to the bridal suite until noon, no exceptions. It should be mentioned as well, that if you have a bridal party over I would say 2-good luck getting ready. We had to email our copy to her and then field her questions so that she could have what she needed. Our wedding day arrives and starts with our new coordinator (she was very kind and as helpful as she could be) and she does not have our planning document, as management had not shared that with her. Then we then discovered that management and our day-of coordinator had not responded to vendors when they had reached out regarding logistical details, so we were left to field those calls ourselves after dinner and the morning of our wedding. We voiced our disappointment and asked to have a name of who would be our new day-of coordinator for our wedding day-we received that information later that evening. Our rehearsal all in all was a rushed 30minutes, very very late. He was able to arrive about 15min later, after which we had a quick run though with him. Our officiant as it turns out was caught in traffic and late as well, however, we asked to move forward with the rehearsal so we could get to our rehearsal dinner on time. While I can appreciate the situation was tense, we repeatedly asked her to stop laughing. They then sent someone else out to support us, she arrived 20minutes later (we are now about 15min outside of our hour rehearsal time), and decided it was appropriate to come giggling. I’m so glad strangers were able to tour while we were supposed to have our rehearsal.Īfter speaking to our planning coordinator, it turns out that our day-of coordinator was a no call no show. Mind you, an employee was conducting a tour at this time and offered no assistance. We called management numerous times until after 45min we were able to get someone on the phone. Our family and friends wandered around until we finally organized our own rehearsal to at least not waste our time. We arrive to the casitas that we had rented through management there on property for our rehearsal thinking this would be remedied-not the case. This then turned into us never once hearing from our day-of coordinator. We had our wedding in March 2023, things seemingly went smoothly other than the venue and our planning coordinator were very difficult to get a hold of.
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